Privacy Policy

Last updated: 12 July 2026

This Privacy Policy explains how STORTION EUROPE / STORTION processes personal data when you visit stortion.nl, place an order, book a studio session, use the contact form, subscribe to the newsletter, or communicate with us.

1. Data we collect

Contact details such as name, email address, phone number, billing details, and messages.
Order and payment details needed to process webshop purchases and service bookings.
Booking details such as selected service, date, time, notes, customer account details, and appointment history.
Newsletter data such as email address, consent status, and subscription preferences.
Technical data such as IP address, browser, device, cookies, pages visited, referral source, and fraud-prevention signals.

2. Why we use this data

To process orders, payments, invoices, refunds, returns, bookings, and studio appointments.
To communicate with customers about orders, bookings, support questions, and service updates.
To operate contact forms, newsletter subscriptions, customer accounts, and booking tools.
To improve the website, understand performance, prevent fraud, secure the website, and comply with legal administration duties.
To send marketing emails only where allowed by law or where the customer has subscribed.

3. Services and processors

STORTION may use third-party services to operate the website and business, including WooCommerce, Booknetic, payment providers, PayPal, Stripe, Mollie, Mailchimp, Contact Form 7, Jetpack, Google services, hosting providers, security tools, analytics tools, and email providers. These services may process personal data only where needed for the purposes described in this policy.

4. Cookies and analytics

stortion.nl uses cookies and similar technologies for essential website functions, cart and checkout, security, analytics, advertising measurement, and performance. Where consent is required, customers can manage cookie choices through the cookie banner or browser settings.

5. Sharing data

We do not sell personal data. We share data only where needed to provide services, process payments, deliver orders, run bookings, send newsletters, comply with law, prevent fraud, protect our rights, or work with trusted service providers.

6. International transfers

Some providers, such as newsletter, analytics, or payment services, may process data outside the European Economic Area. Where required, suitable safeguards are used.

7. Data retention

We keep personal data only as long as needed for the purpose collected, legal administration, tax obligations, dispute handling, fraud prevention, and business records. Booking, order, invoice, and payment records may be kept for the legally required retention period.

8. Customer rights

Customers may request access, correction, deletion, restriction, transfer, or objection to certain processing where applicable under GDPR. Newsletter subscribers can unsubscribe using the link in the email.

9. Contact

For privacy questions or requests, contact info@stortion.nl or customerservice@stortion.eu. STORTION EUROPE is located at Paasheuvelweg 6, 1105 BH Amsterdam, The Netherlands.